Privacy Policy

Introduction

Yafika Mobile Money Limited ("Yafika", "we", "us", or "our") is committed to maintaining the confidentiality and security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services, including the Bevura mobile application and our website.

Information We Collect

We collect information necessary to provide our financial services, including: personal identification details (name, date of birth, national ID), contact information (phone number, email address, physical address), financial information (transaction history, account balances), and device information (device type, operating system, IP address).

How We Use Your Information

Your information is used to: provide and improve our financial services, process transactions and manage your account, comply with regulatory requirements including Bank of Zambia regulations, prevent fraud and ensure security of transactions, communicate with you about your account and our services, and conduct internal analytics to improve our products.

Data Protection & Security

We implement industry-standard security measures including advanced encryption, multi-factor authentication, and fraud detection systems to protect your personal information. As a company regulated by the Bank of Zambia (License No. 06/PSB/2024), we adhere to strict data protection standards and financial regulations.

Data Sharing

We do not sell your personal information to third parties. We may share your data with: regulatory authorities as required by law (including the Bank of Zambia), the National Financial Switch and its participating banks and mobile money operators to process your transactions, trusted service providers who assist in delivering our services, and law enforcement agencies when legally required. All third-party partners are contractually obligated to protect your data.

Your Rights

You have the right to: access your personal data held by us, request correction of inaccurate information, request deletion of your data (subject to regulatory retention requirements), and withdraw consent for data processing where applicable.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at info@yafika.net or call +260 774 070 503.